SmartBuyers AI

Privacy Policy

Effective Date: March 19, 2025

This Privacy Policy explains how SmartBuyers AI, Inc. ("SmartBuyers AI," "we," "us," or "our") collects, uses, discloses, and processes your personal data when you use our website or other products as a consumer for personal or business use ("Services"). It also describes your privacy rights. More information about your rights and how to exercise them is set out in the "Rights and Choices" section.

Our AI services may allow you to submit text, documents, or other materials to the Services ("Prompts"), which generate responses based on your Prompts ("Outputs").

1. Collection of Personal Data

Personal Data You Provide to Us Directly

  • Identity and Contact Data: We may collect identifiers such as your name and email address when you sign up for a SmartBuyers AI account or to receive information about our Services. Without this information, we cannot administer your account.
  • Prompts and Outputs: If you include personal data in your Prompts, we will collect that information, and it may be reproduced in the Outputs.
  • Feedback: Where applicable, we collect your feedback (as defined in our Terms of Service) regarding Prompts and Outputs to improve our Services. This may include cases where you report inaccuracies in Outputs or rate a response.
  • Social Media Information: If you interact with our pages on social media, we may collect your contact details and other personal data you provide.

Personal Data We Collect Automatically

When you use our Services, we may receive certain technical data automatically ("Technical Information"), including:

  • Internet or electronic network activity, such as your device type and browsing behavior.
  • IP address, including location data derived from your IP address.
  • Device and browser details, such as operating system, platform, time zone, and browser type/version.
  • Internet service provider information.
  • Browsing history, including pages visited before and after the website, links clicked, and interactions with the Services.
  • Standard server log information.
  • Error tracking data, such as time of errors and system state at the time of failure.

Personal Data We Receive Indirectly to Train Our Models

SmartBuyers AI may obtain personal data from third-party sources to improve our machine learning models.

2. Cookies & Similar Technologies

We and our service providers use cookies, scripts, and similar technologies ("cookies") to enhance and manage the Services, recognize you, personalize your experience, and analyze usage patterns.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for service access and security.
  • Analytics Cookies: Help us understand how users interact with our Services.

Most browsers allow you to remove or manage cookie settings. Disabling cookies may limit functionality.

3. Uses of Personal Data

We use your personal data to:

  • Provide, maintain, and improve our Services.
  • Conduct research and development, including new product features.
  • Market our products and services.
  • Detect, prevent, and enforce violations of our Terms of Service, including fraud, abuse, and security risks.
  • Communicate with you.
  • Facilitate business transfers (e.g., mergers, acquisitions).
  • Comply with legal obligations and processes.
  • Protect our rights and the rights of others.
  • Where consent is required, we will obtain your consent before processing and allow you to withdraw it at any time.

Aggregated or De-Identified Information

We may aggregate or de-identify personal data to prevent identification and use such data for:

  • Analyzing service effectiveness.
  • Conducting research and user behavior analysis.
  • Training AI models.
  • Sharing general user trends with third parties or publishing insights.

De-identified information will be maintained in its anonymized state, and we will not attempt to re-identify it unless required by law.

AI Model Training

We may use content and materials you provide to improve our AI-powered products and services, including training our models and refining algorithms. You may opt out of contributing your content for AI training by send an email to [email protected] 

4. How We Disclose Personal Data

SmartBuyers AI may disclose personal data to the following categories of third parties for the purposes explained in this Privacy Policy:

  • Affiliates & Corporate Partners: We share personal data with our affiliates and related entities.
  • Service Providers & Business Partners: We may disclose personal data to service providers and business partners for purposes such as website hosting, compliance, research, auditing, and processing Prompts.
  • Business Transfers: If we are involved in a merger, acquisition, bankruptcy, or similar transaction ("Transaction"), your personal data may be transferred as part of that Transaction.
  • Legal Requirements: We may disclose personal data to regulatory authorities as required by law, for fraud prevention, or to enforce our rights.
  • With Your Consent: We may share personal data when you give us permission to do so.

If you interact with third-party services (e.g., social media sites linked through our Services), those third parties may collect data about you. We encourage you to review their privacy policies. 

We may disclose personal data to investigate and enforce violations of our Acceptable Use Policy or to protect the security of our Services.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

  • Right to Know: You may request information about the personal data we process about you.
  • Access & Data Portability: You may request a copy of your personal data.
  • Deletion: You may request that we delete your personal data, subject to certain exceptions.
  • Correction: You may request correction of inaccurate personal data.
  • Objection: You may object to certain processing activities.
  • Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent.
  • Do Not Track: We do not respond to "Do Not Track" signals at this time.
    To exercise your rights, email us at [email protected].

6. Data Transfers

Your personal data may be transferred to our servers in the United States. If you access our Services from outside the U.S., you consent to the transfer and processing of your data in the U.S.

7. Data Retention

We retain personal data for as long as necessary for the purposes described in this Privacy Policy.

8. Children’s Privacy

Our Services are not directed at children under 18, and we do not knowingly collect their personal data. If you believe a child has provided personal data, email us at [email protected], and we will take appropriate action.

9. Security

We use commercially reasonable technical, administrative, and organizational measures to protect personal data. However, users are responsible for following our Acceptable Use Policy to prevent unauthorized or malicious use of our Services. However, no internet or email transmission is completely secure, and we encourage caution when sharing information online.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.

11. Contact Information

For any questions regarding this Privacy Policy, contact us at:

SmartBuyers AI
1089 Summit Lane, Mountainside, NJ 07092
Email: [email protected]